Platinum Pool Service

Clearer water starts at the filter

Pool filter cleaning in Raleigh, NC

Your filter catches everything the skimmer misses. When it gets clogged, water turns dull, the pump works harder and chemicals stop going as far. A full filter cleaning from Platinum gets your system breathing again.

Call and a real person answers, weekends included.

Inground pool and spa with clear blue water

More than a backwash

A routine visit includes checking filter pressure and backwashing DE filters when needed. Over time, oils, fine debris and minerals still build up inside the filter where backwashing cannot reach. A full filter cleaning takes the filter apart and cleans the elements themselves, which is why it is a separate service from your regular maintenance.

Cartridge filters

We remove the cartridges, rinse away trapped debris and oils, and check the elements for tears, flattened pleats or worn end caps before reassembling and restarting the system.

DE filters

We open the filter, clean the grids, look for damage and recharge the filter with fresh diatomaceous earth so it can trap fine particles again.

A pressure reading you can trust

Once the filter is clean, the pressure gauge settles back near its clean starting point. That gives your technician a reliable baseline for knowing when the next cleaning is due.

Less strain on the rest of your system

A clogged filter restricts flow through your pump, heater and salt cell. Keeping the filter clean helps the whole equipment pad work the way it was designed to.

Care from people who know pools

Craig Mayhugh, owner of Platinum Pool Service and Liquid Designs, brings more than 20 years of hands-on experience in custom pool design and construction. Platinum carries that connection into ongoing care for residential inground pools and spas.

Meet Platinum Pool Service

Your pool is part of your home. Put its care in the hands of a team rooted in the Raleigh and Wake County community.

Schedule a Filter Cleaning

A few questions you may have

How often should a pool filter be cleaned?

It depends on your filter, how much your pool is used and how many trees are nearby. Many manufacturers suggest a full cleaning when filter pressure climbs roughly 8 to 10 psi above its clean reading. For many pools that works out to a few times a year, often in spring and after heavy leaf season.

Is filter cleaning included in regular maintenance?

Routine visits include filter-pressure checks and DE backwashing as needed. A full filter cleaning, where the filter is taken apart and the elements are cleaned, is a separate service.

What are signs my filter needs cleaning?

Higher-than-usual pressure on the gauge, weaker return flow, water that looks dull or cloudy, or water that takes longer to clear after a storm are all common signs.

Do I need to be home for a filter cleaning?

Usually not, as long as we can get to the equipment pad. We will coordinate access with you when you schedule.